What is a Fractional COO?

A full-time COO may not make sense for your business, especially if you’re a startup. On a typical roadmap of hires, a COO often comes a lot later on, simply because it’s not seen as a priority.

I’m here to share with you why it absolutely is! BUT hiring someone for this role doesn’t have to be laborious, or expensive. This is where a Fractional COO (sometimes referred to as an Interim COO, Part-time COO, Outsourced COO, or Remote COO) comes in.

Fractional COO services give you access to experienced operational leadership without the full-time cost.

This person will help you bridge the gap between your vision and the execution of your vision.

What can this look like?

  • Turning high-level strategy into actionable priorities

  • Building and mentoring leadership teams

  • Improving accountability across departments

  • Cleaning up and documenting processes

  • Identifying bottlenecks and fixing inefficiencies

  • Planning for growth, exit, or transition

Some businesses need help to stabilise their operations. Others want to prep for a sale or need support to help a founder step back. Every engagement is different, because your business is unique and you have your own vision.

Why should hiring a COO (fractional, or otherwise) be a priority?

These people are the doers.
They’re the implementors, the executors, the go-getters.
They address one of the most common bottlenecks founders face: trying to do everything themselves.

Shifts the Founder Focus to Growth

  • As a founder, your highest value work is vision, strategy, product, and client relationships.

  • Without a COO, you spend too much time on admin, team management, and process issues.

  • A COO takes operational ownership, letting you focus on scaling the business rather than just running it day-to-day.

Brings Strategic Operational Expertise

  • You could hire an EA / VA or Founder Associate to help with your admin, but Fractional COOs come in with experience running systems, projects, and teams.

  • They can think like a CEO, yet are able to implement on the actions.

  • They can identify inefficiencies, implement processes, and optimise workflows that a founder might miss.

  • This leads to smoother operations, fewer mistakes, and faster decision-making.

Enables Scalability

  • Without operational leadership, growth is hard to manage: the business becomes dependent on the founder for every decision.

  • A COO creates repeatable systems and SOPs, meaning the business can scale without the founder being a bottleneck.

Improves Team Performance

  • A COO manages the people, processes, and projects, ensuring teams know priorities, deadlines, and responsibilities.

  • This reduces stress, confusion, and burnout across the business.

Provides Accountability & Structure

  • Founders can feel stretched and reactive; a COO ensures things actually get done.

  • They track metrics, set performance goals, and maintain operational rhythm, so growth isn’t just wishful thinking.

Cost-Effective Flexibility (Fractional Option)

  • A fractional COO offers all these benefits without the cost of a full-time executive.

  • You can start with part-time support and scale up as the business grows, keeping overhead manageable.

Mitigates Founder Burnout

  • Constantly juggling operations + strategy leads to stress and burnout.

  • Delegating operations to a COO frees the founder to work on high-impact decisions while maintaining a healthy work-life balance.

Hiring a COO is less about “luxury” and more about unlocking the founder’s time and potential, building a scalable, efficient business, and ensuring that growth happens in a structured, predictable way.

Without this support, many startups plateau or founder burnout slows progress.

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